American Guardian Warranty Services, Inc. currently administers over 300,000 service contracts for customers annually. Interest Free Financing Through our Financial Administrator customers are given the opportunity to do interest free financing on their vehicle service contract for 12 or 18 months through the dealership they purchase their vehicle from. Roadside Assistance National Roadside Assistance through our Provider for towing and other emergency needs. If you have a breakdown or need other assistance, call the toll free number 24 hours a day. Wear & Use Included in all four tiers of the Compass Protection Plan, is the replacement of covered components resulting from the gradual reduction in performance due to normal wear and use, when the wear exceeds the manufacturer's specification. Rental Assistance In the event of a mechanical breakdown of a covered part, you will be reimbursed for actual expenses incurred for substitute transportation up to $35.00 per day, for five (5) days, not to exceed $175.00 per occurrence. Trip Interruption Assistance Provides reimbursement up to $225 for meal and lodging expenses incurred when a covered breakdown disables your vehicle more than 100 miles from your hometown. Contract Transferability In the event you sell the covered vehicle to another private party, you may apply for transfer of coverage to the new owner. 100% Guaranteed Part Replacement If a part covered by the contract fails a second time during the term of the contract, all repair charges are paid by your service contract. No deductible, no extra repair charges, Guaranteed. *Note: These are not provided for all programs through American Guardian Group, please consult specific program for more details concerning terms, conditions, and exclusions with the specific agreement. Swift, Detailed Claims and Customer Service While traveling, repairs can be made at any authorized repair facility in the United States or Canada. If so desired, transient claims can be reimbursed through our national credit card accounts: American Express, MasterCard or Visa. Through our insightful customer service representatives, customers have the ability to check on their claims. Customer Testimonials We just arrived home driving our tow car because we had to leave our motor home in Florida for repairs. The part needed is going to take a couple weeks to build by the manufacture. We wanted to thank everyone at your company for the excellent service we had this week. We were a little worried about purchasing an extended warranty becuase of all the complaints you see in the Motorhome magazines. We bought the warranty before our first big trip and didn't need to use it at all. This time however has been a different story. Over the last week, we have had to replace the alternator, repair a roof air and in the process of replacing a wiring harness that is not going to be cheap. Each time the repair companies called you for authorization, they were amazed with how good you were to deal with. All of them said that normally these warranty companies try to give them the run around just to get out of paying the claim. My family would like to thank you for your service. Without it, this trip woud have been a very expensive nightmare. We have already reffered you guys to all the people in the camp ground that came by while they were hitching up the tow truck and we plan to write into the Motorhome magazines to express our delight. Please keep up the great work. Mike F., Acworth, GA Hello John, Just a quick note of thanks for expediting the authorization for the repair on my coach. Your company did everything they said they were going to do and phoned in the authorization it time for Sonrise RV to complete the repairs today. Once again, thanks for the attention. Sincerely, Joe I would love for upper management to get a copy of this!! We just arrived home driving our tow car because we had to leave our motor home in Florida for repairs. The part needed is going to take a couple of weeks to build by the manufacturer. We wanted to thank everyone at your company for the excellent service we had this week. We were a little worried about purchasing an extended warranty because of all the complaints you see in the Motorhome magazines. We bought the warranty before our first big trip and didn't need to use it at all. This time however has been a different story. Over the last week, we have had to replace the alternator, repair a roof air and in the process of replacing a wiring harness that is not going to be cheap. Each time the repair companies called you for authorization, they were amazed with how good you were to deal with. All of them said that normally these warranty companies try to give them the run around just to get out of paying the claim. My family would like to thank you for your service. Without it, this trip would have been a very expensive nightmare. We have already referred you guys to all the people in the camp ground that came by while they were hitching up the tow truck and we plan to write into the Motor home magazines to express our delight. Please keep up the great work, Mike |
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